Shipping Policy
Welcome to Madoww's website. This Shipping Policy explains how we handle the delivery of your orders and related information. By using our services, you agree to the following shipping terms.
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Delivery Times and Methods
We use Matkahuolto services for shipping, ensuring fast and reliable delivery throughout Finland. The delivery time may vary depending on the product and the processing time of your order. The specific delivery method and time will be provided in your order confirmation email.
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Payment Terms
Payment Service Provider:
The payment processing service is provided by Paytrail Oyj (2122839-7), in cooperation with Finnish banks and financial institutions. Paytrail Oyj will appear as the payee on your bank statement or card bill, and will forward the payment to the merchant. Paytrail Oyj holds a payment institution license. In case of disputes, please contact the product supplier directly.
Paytrail Oyj, Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
paytrail.com/kuluttaja/tietoa-maksamisesta
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Shipping Costs
Shipping costs are determined by the weight and size of your order and the delivery location. Shipping costs will be clearly displayed in the shopping cart before you confirm your order. We also offer the option to pick up your order from a Matkahuolto location of your choice.
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Order Tracking
Once your order has been processed and handed over to Matkahuolto, you will receive tracking details by email. You can use this information to track the progress of your order.
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Privacy and Personal Data
We handle personal data related to your order in accordance with data protection laws. You can read more about our privacy policy [link to privacy policy].
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Limitation of Liability
We are not responsible for delays in delivery caused by Matkahuolto or other shipping companies. We do our best to ensure smooth and timely deliveries.
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Customer Service
If you have any questions about our shipping policy or your order, please contact our customer service at [info@madoww.com]. We are happy to assist you!
